For mental health emergencies call our CSU: 1-800-609-2002
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Adult Community Services FAQs

  • What happens if my insurance won’t pay for community services?

    If your insurance won’t pay for adult community services, you may be eligible for a sliding fee scale based on your family size and income.

  • What should I do if I need help but don’t want community service staff to come to my house?

    You can receive adult community services from Pawnee Mental Health without a case manager coming to your house by utilizing our outpatient services. These services include appointments at the clinic and other services delivered in a non-residential setting. Be sure to explicitly state your preference for non-home-based management when you begin the intake process.

  • What kind of things can a case manager help me with?

    A Pawnee Mental Health case manager in Adult Community Services (ACS) can help you coordinate care, find resources, and build skills to achieve independence and well-being. Case managers act as a liaison and advocate, working with you in your home, workplace, and other community settings to help you manage your mental health and live a full life.

  • Do you provide transportation?

    Yes, Pawnee Mental Health offers transportation through various adult community service programs. The specific services available can vary by program and location. For example, the Assertive Community Treatment (ACT) program allows case managers to transport clients to medically necessary appointment.

  • Can I keep my same therapist/treatment team?

    Yes, you can keep your same therapist while participating in Adult Community Services. However, Pawnee will assign a QMHP to assist during treatment plan reviews.

  • How do I get a case manager/peer support?

    To get a case manager or peer support at Pawnee Mental Health, you need to schedule an intake assessment by calling you local Pawnee office and explain your needs to the admissions staff. You can also start the process by visiting a walk-in clinic for immediate needs or by getting a referral from an existing provider at Pawnee Mental Health Services.